We respect your privacy. This policy explains how we collect, use, and protect your personal information when you visit lavinlase.com or make a purchase.
1. Information We Collect
We collect the following data to process orders and improve your experience:
- Personal Information: Name, email, shipping/billing address, phone number.
- Payment Details: Credit card number (encrypted), PayPal email (we never store full card numbers).
- Automated Data: IP address, browser type, pages visited (via cookies).
- User-Generated Content: Product reviews, survey responses.
2. How We Use Your Data
| Purpose | Examples |
|---|---|
| Order Processing | Shipping, payment confirmation, returns. |
| Customer Service | Responding to emails, complaints, or feedback. |
| Marketing* | Sending promotions (only if you opt in). Unsubscribe anytime. |
| Analytics | Improving website layout, product offerings, and user experience. |
| Legal Compliance | Fraud prevention, tax obligations, or court orders. |
You can opt out of marketing emails via the unsubscribe link or by contacting us.
3. Data Sharing & Third Parties
We do not sell your data. Limited sharing occurs with:
- Shipping Partners (DTDC…Etc.) – For delivery.
- Payment Processors (UPI, Debit card.. etc.) – To secure transactions.
- Analytics Tools (Google Analytics) – For website optimization.
4. Data Security
- Encryption: SSL-certified checkout, PCI-compliant payments.
- Access Control: Only authorized staff handle your data.
- Retention: Data is stored for1year unless deletion is requested.
5. Cookies & Tracking
- Essential Cookies: Needed for checkout (e.g., cart retention).
- Optional Cookies: For ads/analytics (manage via cookie banner).
6. Policy Updates
We’ll notify you of significant changes via email or website notices.
7. Contact Us
For questions or data requests:
- Email: connect@lavinlase.com
- LavinLase09@gmail.com